Privacy Policy
Welcome to Zatoon Surgical. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use our website. By using our website, you agree to the terms outlined below.
Introduction
At Zatoon Surgical, we are committed to protecting the privacy and security of our customers and visitors. Our website offers products related to wheelchairs, clubfoot shoes, sports chairs, and daily mobility chairs. This Privacy Policy describes how your personal information is collected, used, and safeguarded.
Information We Collect
We may collect different types of information from users, including:
Personal Information
When you place an order, contact us, or submit a form on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information
- Order Details
Non-Personal Information
We may also automatically collect:
- Browser Type
- Device Information
- IP Address
- Pages Visited
- Time Spent on Website
- Cookies and Usage Data
How We Use Your Information
Your information may be used for the following purposes:
- To process and deliver orders
- To provide customer support
- To improve website functionality and user experience
- To send order updates and service notifications
- To respond to inquiries and requests
- To prevent fraud and maintain website security
- To comply with legal obligations
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve browsing experience
and website performance.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website speed and functionality
- Provide a better shopping experience
You can disable cookies through your browser settings at any time.
Payment Security
We take reasonable security measures to protect your payment and personal information.
All transactions are processed through secure payment gateways. However, no online transmission
or storage system can be guaranteed to be 100% secure.
Sharing of Information
Zatoon Surgical does not sell, trade, or rent personal information to third parties.
We may share limited information with trusted service providers only when necessary for:
- Payment processing
- Shipping and delivery
- Website maintenance
- Legal compliance
All third-party partners are expected to maintain the confidentiality of your information.
Data Retention
We retain customer information only for as long as necessary to:
- Complete orders
- Provide support services
- Meet legal and accounting requirements
- Improve customer experience
After this period, data may be securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise these rights, please contact us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements,
or website functionality.
Any updates will be posted on this page with the revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Zatoon Surgical
Email: [Jawad@zatoonsurgical.com]
Phone: [03338646828]
